Maltby Centre Updates
We’re changing the way we do business as Ontario moves through the Roadmap to Reopen. Clients will be offered the opportunity to participate in in-person services with continued safety precautions, including masking, physical distancing and more. Our staff will continue to wear Personal Protective Equipment, including masks, but also eye protection such as goggles or face shields, and in some cases gowns and gloves.
Mental health access for children and youth will continue to be either in-person or virtual at all of our campuses. Check our Clinic schedule for more details.
Waiting rooms at our Hyperion office in Kingston will re-open but with two meters between chairs. However, we strongly encourage all clients to wait in their vehicles when possible. In-person group services will begin again, but with restrictions. Participants will need to wear masks, keep their physical distance from others and more. Cleaning our spaces is a priority, especially washrooms and high touch surfaces. In-home and community delivered services will continue.
We are committed to doing everything we can to help the children, youth and families we serve. Thanks for your patience and understanding. If you have questions, contact us. We’re here to help. If you are an existing client, please reach out to your point of contact at Maltby for more details. For new clients, submit a request through our website or give us a call at 1-844-855-8340 and we will get back to you as soon as possible (by the next business day at the latest). If you need urgent support or it is after normal business hours click to access our Crisis Support page for more information