Maltby Centre response to COVID-19 (March12)

Dear Maltby Centre Clients,

We know there are growing concerns about the health and safety of our families in light of the COVID-19 situation, and the World Health Organization classified COVID-19 a pandemic on March 11, 2020. While there are no confirmed cases of COVID-19 in the KFL&A region, we would like to share how Maltby Centre is preparing for, and monitoring, the virus.

What we are doing:

– Cancelling all client groups/workshops effective Friday, March 13, 2020 and for at least the next week while we assess next steps.

– Offering counselling sessions via telephone as an option for clients (both ongoing and walk-in sessions).

– Removed toys and books from common areas/lobbies.

– Increased cleaning that sanitizes and disinfects surfaces daily with particular attention to high-touch surfaces such as desks, keyboards, doorknobs, light switches, and phones.

– Increased supply of hand-sanitizer and disinfectant wipes for staff and client use.

– Implemented a “Healthy Hands” sanitizing station in our main lobby for staff and client use.

– Increased signage around education of proper hand hygiene and respiratory etiquette (cough into your elbow!).

We can all play a role to help prevent the spread of COVID-19:
– Stay home if you’re feeling sick including with cough, fever, and difficulty breathing.

– Wash your hands.

– Sneeze and cough into your elbow.

– Avoid large crowds.

– Get more information from your health care provider, Telehealth Ontario, or KFL&A Public Health.

How does it spread?
COVID-19 is an illness caused by a coronavirus. Coronaviruses spread through:

– Respiratory droplets when you cough or sneeze,

– Close personal contact, such as touching or shaking hands, and

– Touching something with the virus on it, then touching your eyes, nose or mouth before washing your hands.

Traveled recently?

We know many families will be travelling over the March Break. If you plan to travel, check for Travel Health Notices on the Government of Canada website to learn if you need to use special precautions, or avoid non-essential travel. The Public Health Agency of Canada (PHAC) is now recommending that Canadians avoid all cruise ship travel.

If you return from travel outside of Canada after the March Break, monitor yourself for symptoms (fever, cough or difficulty breathing) for 14 days after returning. PHAC is also advising anyone who travelled and who has COVID-19 symptoms to stay home and self-isolate( which means stay in a separate room or keep a two-metre distance), and call your health-care provider, KFL&A Public Health 613-549-1232 or Telehealth Ontario at 1-866-797-0000.

Stay informed:
Follow KFL&A Public Health on Facebook
Visit KFL&A Public Health website
Visit Public Health Agency of Canada COVID-19 web page
Call the KFL&A Public Health COVID-19 Call Centre at 613-549-1232 and follow the prompt to press 4.

We understand that this is a time of heightened stress and uncertainty, but please know we are monitoring the situation. We will continue to share updates with you as we hear more from our local public health unit.

Karen Fleming
Executive Director, Maltby Centre

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