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Mental Health Services

At Maltby Centre, children and youth experiencing mental health concerns have quick access to services, free of charge. Join us at one of our Walk In Clinics, Access our virtual Walk-In Clinic though One Stop Talk or make a referral to book an appointment Contact Us.

If you have any questions or need assistance, please call 613-546-8535 during regular business hours to speak to one of our Program Assistants.

Are you experiencing a mental health crisis?
Use our crisis support  to get help now.

Mental Health Services at Maltby

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Quick Service

Mental health matters. Attend our Walk In Clinic or make a referral through our website to make an appointment.

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No Charge

Access professional, highly-trained specialists who deliver evidence-informed programs and therapies – totally free of charge.

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Judgement Free Space

Dealing with mental health issues can be challenging but with an optimistic and supportive approach…we can help open the door to possibilities.

How Mental Health Support works at Maltby

We are invested in supporting children and youth and believe that through a collaborative approach we can offer each child, youth and family the opportunity to thrive and reach their full potential.


Our first conversation with you is a chance to begin to understand your mental health concerns and work together to find some next steps. Many families experience improvements after this one session!


The next step is to build a plan that will work for you. Together, we identify the issues that you are hoping to resolve, what works best for you, what methods will be used, and the outcome that you can expect. The treatment plan can range from a single session to many sessions and may include intensive home services.


Once treatment begins, together you and your Psychotherapist will regularly review if the services put in place are helping to resolve the issues. We will continue to work with you to make adjustments to your plan to best meet your needs.


Once you feel better able to manage the mental health issues that brought you to Maltby, your services will wrap up. If at anytime you need us again, we are here for you.

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Find a service that works for you

Image description Brief Services for Children, Youth, and Young Adults
Monday, 8:30am – 4:30pm Tuesday to Thursday, 8:30am – 6:00pm Friday, 8:30am – 4:30pm

613-546-8535 Contact Form

This free service is available to children and youth (0-24 years), parents/caregivers and families from communities in KFL&A.

A Program Assistant will arrange an appointment for you to speak with one of our therapists either in person, over the phone or by video.

What can I expect?

In your first meeting, you will meet with a registered therapist to explore any behavioural or mental health concerns. We discuss the ways you use your knowledge, strengths and skills to manage, as we work together to determine new ideas and next steps.


Image description Extended Services

Extended services is ongoing therapy for more complex needs. This may include individual or family focused therapy.

For more information about our Extended Services please see:

WElcome Booklet

Image description Maltby Centre Transitional Age Youth Brief Services (MTABS)


Free brief counselling service of up to four sessions is also available for youth ages 18 to 24. A therapist can work with you to help you address the worry or problem and assist you in finding other services to support you ongoing. The MTABS program is made possible by the generous support of the KFL&A United Way, and the RBC Foundation. Call 613-546-8535 to learn more.

What can I expect?

In your first meeting, you will meet with a registered psychotherapists to explore any behavioural or mental health concerns. We discuss the ways you use your knowledge, strengths and skills to manage, as we work together to determine new ideas and next steps.


Image description 2SLGTBQ+ Support


The Maltby Centre offers 2SLGTBQ+ affirming counselling services for young people and/or their families if support is needed around:
• gender identity and sexual orientation
• making decisions about coming out and/or transitioning
• family and peer relationships
• the impacts of homophobia, biphobia, transphobia and other forms of oppression
• mental health concerns

Find out more

Understanding that there are unique challenges faced by 2SLGTBQ+ children and youth, and that the resources and best practices are constantly evolving, the Maltby Centre has a 2SLGBTQ+ Mental Health Therapist whose role is to specifically support 2SLGBTQ+ children and youth. The 2SLGTBQ+ Mental Health Therapist serves Kingston, Frontenac, Lennox and Addington and can meet clients virtually, at any Maltby location, in their community, or at their school.

Services Offered:
• Resources and Education
• Individual and Family Therapy
• Interprofessional Consultation

To Schedule an appointment please contact us

Image description Infant and Early Years Services

The Infant and Early Years Mental Health Program is a free specialized service whose primary goal is the supporting of parents/caregivers with their infant/young children 0-6 in the KFLA region who present with social, emotional, and/or behavioural concerns.

Find out more

For more information about our Infant and Early Years Mental Health Program please see:

Infant and Early Years Services

Image description Intensive Services

Intensive in-home services are free to clients in the KLF&A region and are designed for children between the ages of 0-18 who are engaging in problematic behaviours. The parents/guardians of the children must be willing to actively participate in the services.

Program Details

This is a goal-focused program that requires family dedication and participation. Sessions are developed on an individual basis, will vary based on the individual family needs. Counsellors provide intensive clinical interventions within people’s homes, focused around helping families meet their child’s and/or youth’s mental health needs through parent coaching, modeling, and behavioural approaches. Sessions will occur 2-3 times per week, and the length of service will be determined on an individual basis.

Participants must be clients of the agency, and should not be involved with other intensive services, however, exceptions can be made on an individual basis. Referrals are submitted by psychotherapists and social workers.

Image description Education Community Partnership Programs

Maltby works in collaboration with our partnering school boards to provide programming and support to students at a variety of sites/classrooms across KFL&A.

Program Details

The Nexus Program, offered in partnership with Limestone District School Board, provides classroom-based structured learning environments that combine mental health intervention with individualized education. This program is for students (Grade 1-12) whose social, emotional and behavioural needs require more support than the regular classroom setting can provide. Nexus works in collaboration with caregivers to develop the skills of children and youth to manage their mental health challenges. Families of students referred to Nexus need to be actively involved with Maltby Centre in addressing these needs. Referrals to the program are made jointly by the in-school team and the Maltby Centre therapist.

Lakers/Explore – these two programs, located at Granite Ridge Education Centre (GREC) and Sydenham High School, respectively, are available for students at each of these schools who are struggling with behavioural and emotional concerns. Each program has a teacher and an EA provided by the Limestone District School Board, and is supported by a consultant (who is a Mental Health Therapist) from Maltby Centre. The Lakers program accepts students in grades 9-12, while Explore focuses on grades 9-10.

BELONG – Trauma Informed Classroom is an Education and Community Partnership Program between the Algonquin Lakeshore Catholic District School Board, Limestone District School Board, and Maltby Centre. The classroom provides students in grades 2-6 with an intensive and effective placement where their emotional well-being is the primary focus. Relationship is the main vehicle of instruction, as staff through PACE (playfulness, acceptance, curiosity, and empathy) help students to integrate their trauma, shift their world view, and understand their stories.

SEP – SCHOOL ENGAGEMENT PROGRAM – This program is intended to help families that have children struggling with attending school on a consistent basis. The collaborative mental health team consists of one mental health therapist and two intensive services counsellors. The Mental Health Therapist will provide mental health support/therapy to the individual child, parent and/or guardians, as well as provide case management. The intensive services counsellor will provide in-home support to children and their guardians transitioning back into an elementary school environment in collaboration with the individuals home school. This work can encompass supporting the family with sleep hygiene, morning routine, predictable structure, managing anxiety, applying rewards/consequences, and other identified mental health barriers to school attendance.

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Single session to multi-week programming to help parents and caregivers obtain the tools and skills to strengthen their relationship with their children are offered free of charge.

Find out more

Groups and Workshops run on a continuous basis throughout the year. Dates and times will vary.

For more information about these workshops/groups please see:

Workshop/Group Description

Workshop/Group Calendar

Image description Children and Youth Groups

We offer multi-week programming for children and youth to help parents and caregivers obtain the tools and skills to strengthen their relationship with their children are offered free of charge.



Find out more

Therapeutic Children and Youth Groups run on a continuous basis throughout the year. Dates and times will vary.

For more information about these groups please see:

Children & youth Group Description

Workshop/Group Calendar

Image description Enhanced Youth Outreach Worker Program (EYOW)

The EYOW Program is a prevention and intervention program that focuses on at-risk and high- risk youth who live in an identified priority community and/or belong to a distinct priority population. Youth ages 12 to 21 receive services through Maltby Centre to support them within their community. The enhanced youth outreach worker at Maltby Centre is a licensed therapist who can also provide counselling support. Maltby Centre works closely with other programs within the KFL&A community.

Image description Youth Wellness Hubs of Ontario (YWHO)

Youth Wellness Hubs Ontario

Youth Wellness Hubs Ontario is an initiative that aims to bring the right services to youth and their families at the right time and in the right place. It is a network of “hubs” across the province dedicated to serving youth in over 30 communities when they need it most.

The Maltby Centre provides a fulltime mental health therapist who works from the local YWHO hub and throughout the KFL&A region to provide services in partnership with local agencies.

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Our Resource Partners

Maltby Centre is developing partnerships to provide access to psychiatry, pediatric and psychology consultation services when these are needed to support mental health treatment.

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What is One Stop Talk?

One Stop Talk offers free virtual counselling services and seamless entry into child and youth mental health services across Ontario. The program serves as a single access point to mental health services for children and youth aged 0-17, connecting them with registered and experienced therapists across the province.

Immediate access to free therapy; no prior booking or appointment required that focuses on addressing one issue at a time and provides the freedom to access the service as many times as needed.

Find out more

Who can contact One Stop Talk?

  • Children and youth (aged 0-17 years) located in Ontario
  • Parents and caregivers located in Ontario are recommended to access the service with their child(ren)

When is the service available?

  • Monday to Friday, 12 PM to 8 PM EST
  • Saturday 12 PM to 4 PM EST

Entry to the service closes 45 minutes before posted closure time to allow all clients to be served by end of service

To connect with a therapist, visit or call us at 1 855 416 8255.