We are thrilled to introduce our new Executive Director, Normandie Wragg, who joined the Maltby Centre team on August 14, 2023.

With a master’s degree in management and leadership, Normandie brings a wealth of experience and knowledge to our organization. Having started their career as a counsellor, our new Executive Director understands the importance of providing support and caring for individuals. Normandie is a true champion of equality, diversity, and inclusion, and believes that everyone deserves access to quality services.

With an impressive 25 years of experience in the not-for-profit sector, spanning education, health, and social care for both adults and children, our new Executive Director is well-equipped to handle the diverse needs of our community. Furthermore, their international experience as an executive, including eight years as a Chief Executive Officer, gives them a unique perspective on organizational management.

Our new Executive Director subscribes to the Intent Based Leadership philosophy, which emphasizes empowerment, trust, and collaboration. Their kind-hearted leadership style encourages open communication and fosters a positive and inclusive work environment.

Normandie is particularly excited to be joining the community of Kingston, Ontario. With strengths in strategy, finance, technology, governance, and clinical services, our new Executive Director is dedicated to driving our organization forward and ensuring that the Maltby Centre continues to provide the highest quality services to those in need.

Karen’s role as Director of Clinical Programs & Services oversees the operations of Child & Youth Mental Health and Autism Services.

Karen has 15 years of experience working to support children and youth in education and social services.

Karen has a Bachelor of Health Sciences Degree, a Bachelor of Education Degree, and a Masters of Health Administration.

She worked at Maltby for over three years managing the Autism Services department before taking on the new Director role. Karen led the expansion into the Kingston community of a not-for-profit organization that works with volunteers to provide free, specialized, in-home childcare for mothers with cancer. Karen believes that by building on strengths with the right supports, everyone has the potential to learn, grow, and live their best lives.

At Maltby Centre, we work with families to support them through challenging times, while empowering them with knowledge and tools to grow and succeed. Karen has volunteered over the years coaching youth sports including badminton and volleyball. She supports local initiatives such as food drives and is a member of the Beta Gamma Sigma International Honor Society. Having spent 8 years living abroad, Karen enjoys travelling and experiencing new cultures.

She is an avid fisherwoman in the summer and is a super fan of the Toronto Raptors.

Licensed Paralegal and Certified Human Resources Professional / Leader. Combination of academic qualifications including commerce, conflict resolution, public administration, and legal services. Over twenty-five years of experience in the field of human resources in both private and public organizations. Extensive experience in occupational and non-occupational disability management. Advanced knowledge of alternative dispute resolution techniques and practiced in coaching and mediating. Diverse corporate management and leadership experiences. A self-motived continuous learner with a positive outlook and a systems-wide thinker who tackles challenging situations with a people-centered and collaborative approach.